Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

ఈ థ్రెడ్ ఆర్కైవ్ చేయడం జరిగినది. మీకు సహాయం అవసరం ఉంటే, దయచేసి ఒక కొత్త ప్రశ్న అడగండి.

firefox missing intermediate certificates?

  • 1 ప్రత్యుత్తరం
  • 1 ఈ సమస్య కలిగినది
  • 31 వీక్షణలు
  • చివరి సమాధానమిచ్చినది philipp

RajuDatar1
RajuDatar1
more options

the symantec intermediate certificate is missing in Firefox (or is not getting updated) so they get certificate cannot be verified error.

Here is the subject: CN = Symantec Class 3 EV SSL CA - G3 OU = Symantec Trust Network O = Symantec Corporation C = US

PLEASE have this certificate in the certificate store so that SSL Certificates can be verified and no error message on the SSL handshake.

the symantec intermediate certificate is missing in Firefox (or is not getting updated) so they get certificate cannot be verified error. Here is the subject: CN = Symantec Class 3 EV SSL CA - G3 OU = Symantec Trust Network O = Symantec Corporation C = US PLEASE have this certificate in the certificate store so that SSL Certificates can be verified and no error message on the SSL handshake.

ప్రత్యుత్తరాలన్నీ (1)

philipp
philipp
  • Moderator
more options

hello RajuDatar1, it's the nature of intermediate certificates that they are not included in a browser's root trust store. therefore a web-server has to specify the full path of the certificate chain starting from the server cert to the intermediate cert back to the root cert. if it fails to do so, the browser might show an "untrusted connection" error page.

you can check the correct certificate chain of a website with an online tool like https://ssltools.websecurity.symantec.com/checker/views/certCheck.jsp