This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

ఈ థ్రెడ్ ఆర్కైవ్ చేయడం జరిగినది. మీకు సహాయం అవసరం ఉంటే, దయచేసి ఒక కొత్త ప్రశ్న అడగండి.

error message when trying to receive messages

  • 2 ప్రత్యుత్తరాలు
  • 6 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 18 వీక్షణలు
  • చివరి సమాధానమిచ్చినది Anan

kriger
kriger
more options

hi i am unable to send or receive messages. when trying to send an email i get this message: 'An error occurred sending mail: The mail server sent an incorrect greeting: Cannot connect to SMTP server 213.8.196.24 (213.8.196.24:25), NB connect error 1460.' when trying to receive messages i get this message: 'An error occurred with the POP3 mail server. Mail server mail.print-city.co.il responded: ' the problem has just started, i didnt change anything from what was before. internet connection looks ok. i am attaching the error messages and my account settings.

hi i am unable to send or receive messages. when trying to send an email i get this message: 'An error occurred sending mail: The mail server sent an incorrect greeting: Cannot connect to SMTP server 213.8.196.24 (213.8.196.24:25), NB connect error 1460.' when trying to receive messages i get this message: 'An error occurred with the POP3 mail server. Mail server mail.print-city.co.il responded: ' the problem has just started, i didnt change anything from what was before. internet connection looks ok. i am attaching the error messages and my account settings.
జోడించిన స్క్రీన్షాట్లు

ఎంపిక చేసిన పరిష్కారం

https://support.mozilla.org/en-US/kb/problems-sending-and-receiving-messages

ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 1

ప్రత్యుత్తరాలన్నీ (2)

christ1
christ1
  • Top 25 Contributor
more options

ఎంపిక చేసిన పరిష్కారం

https://support.mozilla.org/en-US/kb/problems-sending-and-receiving-messages

Anan
Anan
more options

I finally solved my problem by deleting both accounts and then adding them back via tools - account settings - account actions. It was actually pretty simple... all I had to know was email addresses and passwords. Trying to correct the account settings didn't work for me or for the ATT tech I contacted.