This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

It was once possible to simply drag and drop TBird address book collected addresses into a Personal Address book. Why was this easy to use feature abandoned?

  • 4 ప్రత్యుత్తరాలు
  • 2 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 4 వీక్షణలు
  • చివరి సమాధానమిచ్చినది KINGLIZARD

more options

I want to copy the user and email information from one Personal Address book to others..

I want to copy the user and email information from one Personal Address book to others..

ఎంపిక చేసిన పరిష్కారం

It still works that way. What is keeping you from doing that?

If you just drag and drop it moves the contact from one book to another. To copy you need to hold the control key while doing it. A plus sign will appear to indicate a copy instead of a move.

ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 0

ప్రత్యుత్తరాలన్నీ (4)

more options

ఎంపిక చేసిన పరిష్కారం

It still works that way. What is keeping you from doing that?

If you just drag and drop it moves the contact from one book to another. To copy you need to hold the control key while doing it. A plus sign will appear to indicate a copy instead of a move.

more options

This doesn't work for me, but it did before.. Is there some specific setting that must be selected?

more options

No. Can you drag and drop in other applications?

You are just trying to drag and drop the contacts and not the entire folder correct?

When was the last time you closed Thunderbird and rebooted your computer?

more options

OK.. NOW it's working, I have no idea what changed???