We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

ఈ థ్రెడ్ ఆర్కైవ్ చేయడం జరిగినది. మీకు సహాయం అవసరం ఉంటే, దయచేసి ఒక కొత్త ప్రశ్న అడగండి.

Firefox crashes

  • 1 ప్రత్యుత్తరం
  • 2 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 35 వీక్షణలు
  • చివరి సమాధానమిచ్చినది cor-el

Mavennica
Mavennica
more options

I can't open Firefox. When I try, I get the error message, "The application had a problem and crashed. Unfortunately, the crash reporter is unable to submit a report for this crash. Details: the application did not identify itself."

The ID of the last crash report, which was sent on 5-5-15, was bp-d94f2d7c-ba7f-4b4a-8eff-137bd2150505.

Thank you for your help!

I can't open Firefox. When I try, I get the error message, "The application had a problem and crashed. Unfortunately, the crash reporter is unable to submit a report for this crash. Details: the application did not identify itself." The ID of the last crash report, which was sent on 5-5-15, was bp-d94f2d7c-ba7f-4b4a-8eff-137bd2150505. Thank you for your help!

ఎంపిక చేసిన పరిష్కారం

You can check if you can start Firefox in Safe Mode by holding down the Shift/Options key.

The crash report is a hang in the Shockwave Flash plugin.

  • Firefox 37.0.2 Crash Report [@ hang | WaitForMultipleObjectsEx | RealMsgWaitForMultipleObjectsEx | MsgWaitForMultipleObjects | F_1152915508___________________________________ ]

You can check for problems with current Shockwave Flash plugin versions and try this:

See also:

ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 1

ప్రత్యుత్తరాలన్నీ (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

ఎంపిక చేసిన పరిష్కారం

You can check if you can start Firefox in Safe Mode by holding down the Shift/Options key.

The crash report is a hang in the Shockwave Flash plugin.

  • Firefox 37.0.2 Crash Report [@ hang | WaitForMultipleObjectsEx | RealMsgWaitForMultipleObjectsEx | MsgWaitForMultipleObjects | F_1152915508___________________________________ ]

You can check for problems with current Shockwave Flash plugin versions and try this:

See also:

న cor-el చే మార్చబడినది