This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Firefox doesn't let you open links/ refresh shoutbox,doesn't let you send messages.

  • 3 ప్రత్యుత్తరాలు
  • 2 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 2 వీక్షణలు
  • చివరి సమాధానమిచ్చినది FredMcD

more options

So i have this problem that firefox doesn't let me send messages and doesn't auto-refresh shoutbox ( even it it should ). Also it doesn't let me open any links or click on pages which should open up option menu. http://prntscr.com/75zxoh < For example, when i click on  ; Karamele , nothing happens even though it should open up my account menu.

I have tried uninstalling firefox and re-intalling it agen with deleting all the Firefox files , even the ones in %appdata%. When i do that , it works like it should for 1 day, but in the next morning it doesn't work agen.

So i have this problem that firefox doesn't let me send messages and doesn't auto-refresh shoutbox ( even it it should ). Also it doesn't let me open any links or click on pages which should open up option menu. http://prntscr.com/75zxoh < For example, when i click on ; Karamele , nothing happens even though it should open up my account menu. I have tried uninstalling firefox and re-intalling it agen with deleting all the Firefox files , even the ones in %appdata%. When i do that , it works like it should for 1 day, but in the next morning it doesn't work agen.

ఎంపిక చేసిన పరిష్కారం

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 1

ప్రత్యుత్తరాలన్నీ (3)

more options

ఎంపిక చేసిన పరిష్కారం

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

more options

FredMcD said

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

Yes it helped,ty !

more options

It could be the work of one of your add-ons. Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac:<Command>)<Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is detective.