This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Flash player keeps crashing

  • 3 ప్రత్యుత్తరాలు
  • 2 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది gilly754

more options

Flash player keeps crashing my firefox after i recently updated computer from windows xp to windows 7 i never had this problem before in xp even though its so much older

bp-fae27ae1-8e26-4bb5-b542-e24f92150525 25/05/2015 01:48 a8d19fdb-39c6-4e62-94ef-8c868327e2cc 23/05/2015 18:10 08bc5fb5-d2e9-4488-9f65-f4b6a6a667c1 23/05/2015 04:50 ca2ac21f-a6c1-4efd-a443-bda546edbdef 22/05/2015 02:14 43415460-045e-4d60-a877-f1f26f92539d 19/05/2015 22:03 06d92295-9fb6-4201-b0b8-0b04dd4c7adc 19/05/2015 17:52 0dcfcf74-20fd-4b7c-8641-55dae3dacfc4 19/05/2015 15:53 0be9c7d6-0d7e-42ea-a718-0230a839fd66 18/05/2015 23:06 d13940f3-ec9f-4be3-8a50-87e386d2923d 18/05/2015 15:36 c0e09325-5f5a-4011-bfb0-34de2220ff4e 17/05/2015 18:55 52dd5b83-0d02-435b-96ff-4fe10fa7db64 17/05/2015 16:45 842c8f17-35f8-48d3-84e5-79eca6d83e0d 17/05/2015 16:44 bp-a5709a28-5961-4e8b-8c4f-a3f4d2150517 17/05/2015 16:11 516945e4-a1c2-448a-9a5d-bc62266be6ee 17/05/2015 16:08 7ec899f5-c0f9-4df1-a3f3-d9d845dad90a 16/05/2015 01:53

Flash player keeps crashing my firefox after i recently updated computer from windows xp to windows 7 i never had this problem before in xp even though its so much older bp-fae27ae1-8e26-4bb5-b542-e24f92150525 25/05/2015 01:48 a8d19fdb-39c6-4e62-94ef-8c868327e2cc 23/05/2015 18:10 08bc5fb5-d2e9-4488-9f65-f4b6a6a667c1 23/05/2015 04:50 ca2ac21f-a6c1-4efd-a443-bda546edbdef 22/05/2015 02:14 43415460-045e-4d60-a877-f1f26f92539d 19/05/2015 22:03 06d92295-9fb6-4201-b0b8-0b04dd4c7adc 19/05/2015 17:52 0dcfcf74-20fd-4b7c-8641-55dae3dacfc4 19/05/2015 15:53 0be9c7d6-0d7e-42ea-a718-0230a839fd66 18/05/2015 23:06 d13940f3-ec9f-4be3-8a50-87e386d2923d 18/05/2015 15:36 c0e09325-5f5a-4011-bfb0-34de2220ff4e 17/05/2015 18:55 52dd5b83-0d02-435b-96ff-4fe10fa7db64 17/05/2015 16:45 842c8f17-35f8-48d3-84e5-79eca6d83e0d 17/05/2015 16:44 bp-a5709a28-5961-4e8b-8c4f-a3f4d2150517 17/05/2015 16:11 516945e4-a1c2-448a-9a5d-bc62266be6ee 17/05/2015 16:08 7ec899f5-c0f9-4df1-a3f3-d9d845dad90a 16/05/2015 01:53

ప్రత్యుత్తరాలన్నీ (3)

more options

bp-fae27ae1-8e26-4bb5-b542-e24f92150525 25/05/2015 01:48 a8d19fdb-39c6-4e62-94ef-8c868327e2cc 23/05/2015 18:10 08bc5fb5-d2e9-4488-9f65-f4b6a6a667c1 23/05/2015 04:50 ca2ac21f-a6c1-4efd-a443-bda546edbdef 22/05/2015 02:14 43415460-045e-4d60-a877-f1f26f92539d 19/05/2015 22:03 06d92295-9fb6-4201-b0b8-0b04dd4c7adc 19/05/2015 17:52 0dcfcf74-20fd-4b7c-8641-55dae3dacfc4 19/05/2015 15:53 0be9c7d6-0d7e-42ea-a718-0230a839fd66 18/05/2015 23:06 d13940f3-ec9f-4be3-8a50-87e386d2923d 18/05/2015 15:36 c0e09325-5f5a-4011-bfb0-34de2220ff4e 17/05/2015 18:55 52dd5b83-0d02-435b-96ff-4fe10fa7db64 17/05/2015 16:45 842c8f17-35f8-48d3-84e5-79eca6d83e0d 17/05/2015 16:44 bp-a5709a28-5961-4e8b-8c4f-a3f4d2150517 17/05/2015 16:11 516945e4-a1c2-448a-9a5d-bc62266be6ee 17/05/2015 16:08 7ec899f5-c0f9-4df1-a3f3-d9d845dad90a 16/05/2015 01:53

more options

When do you see these crashes?

Is that on pages that use the Flash plugin?

Do the crashes also occur when you close Firefox?


You can check for problems with current Shockwave Flash plugin versions and try this:

See also:


If you use "Clear history when Firefox closes" to clear the cookies then try to exclude the cookies and instead let the cookies expire when you close Firefox to make them session cookies.

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: Keep until: "I close Firefox"

Create a cookie 'allow' exception for cookies that you would like to keep.

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: Exceptions

Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, passwords, and other website specific data.

Clearing cookies will remove all specified (selected) cookies including cookies with an allow exception that you would like to keep.

See also:

more options

this happens as soon as i turn on my computer in the morning and start firefox after 5-10 mins it starts crashing for the next 30-40 mins then it stops crashing for a few hours then starts again