Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Firefox unable to play Google Play Music streaming after update.

  • 1 ప్రత్యుత్తరం
  • 1 ఈ సమస్య కలిగినది
  • 20 వీక్షణలు
  • చివరి సమాధానమిచ్చినది guigs

more options

Hey everyone,

Google play music (the streaming) doesn't seem to load/connect properly in order to play any song on the service. The page loads up and the library and all other details are viewable, just whenever you click to play a song, it tries to load, then just says could not connect to Google and to refresh which doesn't fix it.

I have tried: -reinstalling/rollback of graphics drivers -reinstall/rollback of flash -using other browsers -disabling/enabling flash audio, html5 audio, javascript, etc -checking firewall settings/allowing and disabling connections

Everything seems to point that it's either a Google issue or a Firefox issue. Any recommendations on ways I can maybe fix this? Is this a well known issue?

Thanks for the advice guys :)

Hey everyone, Google play music (the streaming) doesn't seem to load/connect properly in order to play any song on the service. The page loads up and the library and all other details are viewable, just whenever you click to play a song, it tries to load, then just says could not connect to Google and to refresh which doesn't fix it. I have tried: -reinstalling/rollback of graphics drivers -reinstall/rollback of flash -using other browsers -disabling/enabling flash audio, html5 audio, javascript, etc -checking firewall settings/allowing and disabling connections Everything seems to point that it's either a Google issue or a Firefox issue. Any recommendations on ways I can maybe fix this? Is this a well known issue? Thanks for the advice guys :)

ప్రత్యుత్తరాలన్నీ (1)

more options

What does it use to stream music and what audio format is the media file?

Please update your plugins to the latest version. Check to make sure you are up to date:

If you see any issues also see: