This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Why no popup on website when popup is allowed?

  • 2 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది cor-el

more options

I need a popup in order to logon to a website. The site says that I have popups allowed but I can't get the popup. What is the problem?

I need a popup in order to logon to a website. The site says that I have popups allowed but I can't get the popup. What is the problem?

ప్రత్యుత్తరాలన్నీ (2)

more options

Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}

Version 8 Update 60 Release date August 18, 2015

more options

Does Firefox display an icon on the location/address bar that a pop-up is detected and possibly blocked?

You can inspect and manage permissions for the domain in the currently selected tab via these steps:

  • Click the "Site Identity Button" (globe/padlock) on the location/address bar
  • Click "More Information" to open "Tools > Page Info" with the Security tab selected

Go to the Permissions tab (Tools > Page Info > Permissions) to check the permissions for the domain in the currently selected tab.


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

What security software do you have?

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that helps.

న cor-el చే మార్చబడినది