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ఇంకా తెలుసుకోండి

ఈ థ్రెడ్ ఆర్కైవ్ చేయడం జరిగినది. మీకు సహాయం అవసరం ఉంటే, దయచేసి ఒక కొత్త ప్రశ్న అడగండి.

Can no longer sign in to Amazon.com account in FF, and can't reset my password. Chrome works fine. How do I fix?

  • 1 ప్రత్యుత్తరం
  • 2 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 3 వీక్షణలు
  • చివరి సమాధానమిచ్చినది Shadow110

sgardiner
sgardiner
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Hi,

After logging out of my account on Amazon today I went to log in again and couldn't. I tried resetting my password multiple times, only to get stuck in a loop of endless captchas. I called customer service twice and tried restarting my computer. I was told by customer service to contact FF since I could log in with no difficulty in Chrome.

Any ideas how to fix?

Thanks

Hi, After logging out of my account on Amazon today I went to log in again and couldn't. I tried resetting my password multiple times, only to get stuck in a loop of endless captchas. I called customer service twice and tried restarting my computer. I was told by customer service to contact FF since I could log in with no difficulty in Chrome. Any ideas how to fix? Thanks

ఎంపిక చేసిన పరిష్కారం

sgardiner said

Hi, After logging out of my account on Amazon today I went to log in again and couldn't. I tried resetting my password multiple times, only to get stuck in a loop of endless captchas. I called customer service twice and tried restarting my computer. I was told by customer service to contact FF since I could log in with no difficulty in Chrome. Any ideas how to fix? Thanks

Suggest you go and delete any cookies from Amazon by going to FF Menu Tools: then Options : then Privacy left menu , then Remove Individual Cookies Remove your Amazom.com cookies and anything else you do not want tracking you. Close and restart FF and try your login again. Note: If you are using any add-ons/programs that block cookies you need to allow them for Amazon.com

If this is a solution please come back and mark as solved, G'luck

ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 2

ప్రత్యుత్తరాలన్నీ (1)

Shadow110
Shadow110
more options

ఎంపిక చేసిన పరిష్కారం

sgardiner said

Hi, After logging out of my account on Amazon today I went to log in again and couldn't. I tried resetting my password multiple times, only to get stuck in a loop of endless captchas. I called customer service twice and tried restarting my computer. I was told by customer service to contact FF since I could log in with no difficulty in Chrome. Any ideas how to fix? Thanks

Suggest you go and delete any cookies from Amazon by going to FF Menu Tools: then Options : then Privacy left menu , then Remove Individual Cookies Remove your Amazom.com cookies and anything else you do not want tracking you. Close and restart FF and try your login again. Note: If you are using any add-ons/programs that block cookies you need to allow them for Amazon.com

If this is a solution please come back and mark as solved, G'luck