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ఇంకా తెలుసుకోండి

After installing v. 45.0 I cannot close the Notes pages of Thunderbird to use the email program on Windows 8.1. SOLVED: caused by Walnut theme

  • 6 ప్రత్యుత్తరాలు
  • 2 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది Wayne Mery

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The Thunderbird Notes page cannot be closed to go back to the Thunderbird program!

The Thunderbird Notes page cannot be closed to go back to the Thunderbird program!

న Wayne Mery చే మార్చబడినది

ఎంపిక చేసిన పరిష్కారం

I could finally remove Walnut/Walnut 2. They cause Thunderbird V. 45 to freeze. The solution was a dirty one. I clicked on the first Thunderbird page before the Notes page opened. This way the Notes page became a tab. Then I went into safe mode and saw that the problem disappeared. I could go to safe mode by again quickly clicking on the first Thunderbird page (input page for me) before it freezes. So, a lesson to be learned from this for me is that Add-ons may cause significant problems as the new versions of Thunderbird come online. Hope this helps others. Thank you for your help.

ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 1

ప్రత్యుత్తరాలన్నీ (6)

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Do you mean the release notes? Can you post a screen shot https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

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Yes, I post the screenshot. Thank you.

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Does problem go away if you start in safe mode?

 https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

If it goes away, then the problem is a theme or other addon

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Perhaps it is. However, I cannot restart because I cannot access the menu of Thunderbird. If I click on the upper right corner the X to exit, I can exit but the moment I start Thunderbird, the notes page comes back. I use Walnut as the addon/theme. Any suggestions please? Thanks.

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ఎంపిక చేసిన పరిష్కారం

I could finally remove Walnut/Walnut 2. They cause Thunderbird V. 45 to freeze. The solution was a dirty one. I clicked on the first Thunderbird page before the Notes page opened. This way the Notes page became a tab. Then I went into safe mode and saw that the problem disappeared. I could go to safe mode by again quickly clicking on the first Thunderbird page (input page for me) before it freezes. So, a lesson to be learned from this for me is that Add-ons may cause significant problems as the new versions of Thunderbird come online. Hope this helps others. Thank you for your help.

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thanks for the update.

for future information, you do not need to have thunderbird running to get into safe mode. from the support article "If Thunderbird is not running: Start Thunderbird in Safe Mode by holding down the Shift key while starting the application."