This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

ఈ థ్రెడ్ ఆర్కైవ్ చేయడం జరిగినది. మీకు సహాయం అవసరం ఉంటే, దయచేసి ఒక కొత్త ప్రశ్న అడగండి.

I click Play and the video does not start

  • 1 ప్రత్యుత్తరం
  • 1 ఈ సమస్య కలిగినది
  • 28 వీక్షణలు
  • చివరి సమాధానమిచ్చినది FredMcD

mystified1
mystified1
more options

Webite I'm experiencing problems with: tumblr.com Problem: When a blogger's webpage has a video clip (which displays the first frame of the video clip) and I click the on-screen Play icon, the video clip doesn't start to play. Nothing happens. Until recently, I was able to actuate these types of tumblr video clips to play. All other videos at all other websites do play, no problems. Is this an issue specific to the tumblr website with respect to my machine, or has some setting for my Firefox browser been changed? I've tried just about everything suggested which affects video issues in Firefox and nothing seems to work.

Webite I'm experiencing problems with: tumblr.com Problem: When a blogger's webpage has a video clip (which displays the first frame of the video clip) and I click the on-screen Play icon, the video clip doesn't start to play. Nothing happens. Until recently, I was able to actuate these types of tumblr video clips to play. All other videos at all other websites do play, no problems. Is this an issue specific to the tumblr website with respect to my machine, or has some setting for my Firefox browser been changed? I've tried just about everything suggested which affects video issues in Firefox and nothing seems to work.

ప్రత్యుత్తరాలన్నీ (1)

FredMcD
FredMcD
more options

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

Security Issue: Update your Adobe Reader Version 2015.016.20039 Note: Other Software is offered in the download.