Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

If I scroll on a YouTube video page the video increases to full window so I am unable to scroll down the page.

  • 5 ప్రత్యుత్తరాలు
  • 3 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 2 వీక్షణలు
  • చివరి సమాధానమిచ్చినది cor-el

more options

On a YouTube video I am no longer able to scroll down the page with mouse. Scrolling down causes the video to go to full window(not full screen) size. Scrolling back up will return video to normal size and show the remaining page content.

On a YouTube video I am no longer able to scroll down the page with mouse. Scrolling down causes the video to go to full window(not full screen) size. Scrolling back up will return video to normal size and show the remaining page content.

ఎంపిక చేసిన పరిష్కారం

I have discovered the problem, it lies with the YouTube+ add on. When I disabled the add on the problem stopped. I found a list of features relating to this add on and one is Fullbrowser mode. Below is the description.

Whenever the video starts playing the player will fill the entire space available in the browser. Once the video ends the player will return to its normal size. To return to the normal mode before the video ends simply press the Esc key or click the resize button present in the player, next to the Fullscreen button.

However, pressing the escape key did nothing nor did the resize button. It seems to be related to trying to run the add on while Flashplayer is being used. I found info that indicates all features of YT+ will only work if using HTML5.

Thank you to FredMcD who responded to my original query.

ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 0

ప్రత్యుత్తరాలన్నీ (5)

more options

How are you scrolling?


Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe Shockwave for Director Netscape plug-in, version 12.2.1.171 Adobe Shockwave for Director Netscape plug-in, version 12.2.4.194
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Shockwave Director: Shockwave Standalone Installer / Uninstaller{web link} Shockwave Director Version Version 12.2.4.194 http://get.adobe.com/shockwave/

more options

With the mouse wheel but it does the same thing if I use the down arrow key or if I click on the slider on the right side of the screen and drag it down.

more options

ఎంపిక చేసిన పరిష్కారం

I have discovered the problem, it lies with the YouTube+ add on. When I disabled the add on the problem stopped. I found a list of features relating to this add on and one is Fullbrowser mode. Below is the description.

Whenever the video starts playing the player will fill the entire space available in the browser. Once the video ends the player will return to its normal size. To return to the normal mode before the video ends simply press the Esc key or click the resize button present in the player, next to the Fullscreen button.

However, pressing the escape key did nothing nor did the resize button. It seems to be related to trying to run the add on while Flashplayer is being used. I found info that indicates all features of YT+ will only work if using HTML5.

Thank you to FredMcD who responded to my original query.

more options

Glad to help. Safe Surfing.

more options

Make sure that the player area doesn't have (get) focus as that may cause the player area to get zoomed if you rotate the wheel.