Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

why are my "sent" folders locked

  • 5 ప్రత్యుత్తరాలు
  • 9 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది LadyT13

more options

I have changed my isp and reset all my email accounts. this time I used IMAP and not POP3. I cannot save sent emails as all my "sent" folders are locked.

I have changed my isp and reset all my email accounts. this time I used IMAP and not POP3. I cannot save sent emails as all my "sent" folders are locked.

ఎంపిక చేసిన పరిష్కారం

Thanks.........I need to read more about imap.

ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 0

ప్రత్యుత్తరాలన్నీ (5)

more options
I cannot save sent emails as all my "sent" folders are locked.

Can you explain 'locked' in more detail?

more options

the folder icons in the left column have an envelope with a padlock

more options

The lock indicates a secure connection to the server via TLS. This is what you want.

more options

ఎంపిక చేసిన పరిష్కారం

Thanks.........I need to read more about imap.

more options

You offered NO solution for the fact that his sent folder is not saving sent emails! I have the SAME issue that just started on 8/12/2016. Sent emails are NOT saving a copy to my sent folder. Don't tell me to check to see if I have checked "save a copy"...of course it's checked. Also have verified that I have "subscribed" to all my folders. What now????

Thunderbird has been nothing but one bug after another since I started using it 6 months ago.  :(