This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Why do I not get a "install" command after the download has been completed?

  • 1 ప్రత్యుత్తరం
  • 2 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 3 వీక్షణలు
  • చివరి సమాధానమిచ్చినది James

more options

I am trying to download Firefox on to my new Dell laptop that has windows 10 OS. After the download has been complete I get a message that "the operation has been completed". I click the OK box and it goes back to the "Download Box". I have tried downloading several times and have never gotten the "Install" command.

I am trying to download Firefox on to my new Dell laptop that has windows 10 OS. After the download has been complete I get a message that "the operation has been completed". I click the OK box and it goes back to the "Download Box". I have tried downloading several times and have never gotten the "Install" command.

ప్రత్యుత్తరాలన్నీ (1)

more options

Not really a issue with Firefox.

You need to find the setup file you downloaded and run it.

https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-windows