This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

ఈ థ్రెడ్ ఆర్కైవ్ చేయడం జరిగినది. మీకు సహాయం అవసరం ఉంటే, దయచేసి ఒక కొత్త ప్రశ్న అడగండి.

Firefox deletes saved images from Samsung J36 Gallery after "Quit"ing Firefox. How do you prevent this?

  • 1 ప్రత్యుత్తరం
  • 1 ఈ సమస్య కలిగినది
  • 6 వీక్షణలు
  • చివరి సమాధానమిచ్చినది Kevin

Sionnach_Firean
Sionnach_Firean
more options

When I save an image in Firefox it stores it in my Samsung J36's Gallery.

I can select the gallery and view it there.

However, once I "Quit" Firefox, the image(s) is/are deleted.

What causes this, and how/can I prevent losing the images?

Firefox Version 54.0.1 Android Version 6.0.1 Phone = Samsung-SM-J320A

When I save an image in Firefox it stores it in my Samsung J36's Gallery. I can select the gallery and view it there. However, once I "Quit" Firefox, the image(s) is/are deleted. What causes this, and how/can I prevent losing the images? Firefox Version 54.0.1 Android Version 6.0.1 Phone = Samsung-SM-J320A

ప్రత్యుత్తరాలన్నీ (1)

Kevin
Kevin
  • Moderator
more options

Turn off the clear downloads on quit setting.