This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Why streaming audio has stopped working this morning from a specific website. Works with other browsers

  • 37 ప్రత్యుత్తరాలు
  • 5 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 143 వీక్షణలు
  • చివరి సమాధానమిచ్చినది Happy112

more options

Good morning, I listen to live audio from http://wmmr.com/shows/preston-and-steve/ every morning This morning it did not play audio even though it appears to be coming into my PC, (see attached) there is no sound Every other link from the website works fine, youtube.com works fine, windows sounds work fine. Just this live stream stopped playing audio through FireFox. Works fine in other browsers (IE, Chrome, etc). Please help

Thank you

Best regards,

Frankie V.

Good morning, I listen to live audio from http://wmmr.com/shows/preston-and-steve/ every morning This morning it did not play audio even though it appears to be coming into my PC, (see attached) there is no sound Every other link from the website works fine, youtube.com works fine, windows sounds work fine. Just this live stream stopped playing audio through FireFox. Works fine in other browsers (IE, Chrome, etc). Please help Thank you Best regards, Frankie V.

ఎంపిక చేసిన పరిష్కారం

Two things I can think of that you could try :

Options => Add-ons => Plugins => Shockwave Flash : Set it to 'Never activate' and see if that will make a difference.

(Edit : removed the dumb remark about installing the VLC Media Player)

ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 1

ప్రత్యుత్తరాలన్నీ (17)

more options

No studies listed either

more options

FrankieFatgoose said

Hello all, Ok....found where extensions are listed (Menu on top right of page under add-ons) and page is blank. Says I have no add-ons or extensions

Would you click on the 'More System Details' to the right of your original post here - it says under Extensions : Package 4.0.16 (@Package)

But since you posted this over a month ago it may already have been removed .......

Have you tried about:studies yet, just to make sure  ?

more options

FrankieFatgoose said

No studies listed either

Okay, you posted this while I was typing my last reply ......

No studies then. No Package 4.0.16 (@Package) to be found - must have been removed somehow.

All and all we've still got a prolem to solve here and I sure hope that somebody will come to your rescue soon  !

more options

It was you saying :

Ha...now it works in safe mode It did not before "

That made me want to check your extensions and that's when I saw that Package 4.0.16 (@Package) ........

more options

Yes...that has how I have been listening to my radio show....with FF in safe mode

more options

pnkfloyd said

Also tried the suggestion above 'Uncheck Use hardware acceleration when available.' and removed old legacy extenstions. Still no change. Thanks for trying to help but I think the IT coders at Mozilla need to address this.

Do you have the exact same problem as the OP  ?

At this page only : http://wmmr.com/shows/preston-and-steve/

more options

Sounds like it, happens to me on previously available Streema, iHeart, etc. And my station is WMGK, also a Philly station as the other person.

more options

FYI....their (WMMR's and WMGK's) websites look identical...lol

more options

pnkfloyd said

Sounds like it, happens to me on previously available Streema, iHeart, etc. And my station is WMGK, also a Philly station as the other person.

Might be a good idea if you started your own thread and post a new
question   (click on the 'Ask a question' at the top of this page).

Then describe the exact nature of the problem - you'd stand a better change getting an aswer, directed at you only. Totally up to you of course ...... but it's rather confusing 'talking' to two people, with slightly different problems, in the same thread.

more options

@ FrankieFatgoose :

When you've figured out whether or not you still have the same problem when you're not in Safe Mode : please, let us know. But take all the time you need  !

more options

ఎంపిక చేసిన పరిష్కారం

Two things I can think of that you could try :

Options => Add-ons => Plugins => Shockwave Flash : Set it to 'Never activate' and see if that will make a difference.

(Edit : removed the dumb remark about installing the VLC Media Player)

న Happy112 చే మార్చబడినది

more options

I use VLC and love it. However,

Firefox v52+ disables all plugins except for Flash Why do Java, Silverlight, Adobe Acrobat and other plugins no longer work? {web link}

more options

FredMcD said

I use VLC and love it. However, Firefox v52+ disables all plugins except for Flash Why do Java, Silverlight, Adobe Acrobat and other plugins no longer work? {web link}

Man, how dumb am I  ! Didn't even know that VLC Media Player is a plugin .......

more options

FrankieFatgoose said

FYI....their (WMMR's and WMGK's) websites look identical...lol

Please, scroll down to the section :

'I can't listen live to the online stream' - http://wmgk.com/help/

And then scroll down to the section : 'How to get tech help'

If you have AdBlock or any other blocking extension : try to disable it for this site.

(In Firefox JavaScript is enabled y default)

more options

Ding Ding Ding Ding!!!! We have a Winner!!! Thank you Happy112 The Shockwave disabling did the trick. Thank you so much for all your time and effort. Much appreciated

Best Regards,

Frankie Fatgoose

more options

FrankieFatgoose said

Ding Ding Ding Ding!!!! We have a Winner!!! Thank you Happy112 The Shockwave disabling did the trick. Thank you so much for all your time and effort. Much appreciated Best Regards, Frankie Fatgoose

Yay  !!! I'm so glad that problem is finally solved  ! Enjoy your music  !

  1. 1
  2. 2