This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Can't not update FireFox if one doesn't have a smartphone, too hard to contact to as a question u do not make yourself available not helpful?

  • 1 ప్రత్యుత్తరం
  • 1 ఈ సమస్య కలిగినది
  • 4 వీక్షణలు
  • చివరి సమాధానమిచ్చినది FredMcD

more options

I have FireFox on my laptop but I don't have a smart phone & up dates keep asking to input mobile number and when I want it want update laptop only smart phone not practical for someone on low income, I keep my laptop but not my phone when only have two calls a month may be, so why would I have a smart phone.

I have FireFox on my laptop but I don't have a smart phone & up dates keep asking to input mobile number and when I want it want update laptop only smart phone not practical for someone on low income, I keep my laptop but not my phone when only have two calls a month may be, so why would I have a smart phone.

ప్రత్యుత్తరాలన్నీ (1)

more options

That is part of the sync process. Turn it off. about:preferences#sync


Separate Security Issue: Update your Flash Player Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 27.0.0.170

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration