This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

This contect is not currently available on this device

  • 1 ప్రత్యుత్తరం
  • 1 ఈ సమస్య కలిగినది
  • 16 వీక్షణలు
  • చివరి సమాధానమిచ్చినది Happy112

more options

I sometimes get this error message when I try to play a BBC News video. Is this a settings problem with Firefox, a problem with the video playing plug-in, or maybe the problem is with the BBC I am running W10 Version 1709 and Firefox 58.0.1 (64 bit) Please help

I sometimes get this error message when I try to play a BBC News video. Is this a settings problem with Firefox, a problem with the video playing plug-in, or maybe the problem is with the BBC I am running W10 Version 1709 and Firefox 58.0.1 (64 bit) Please help

ప్రత్యుత్తరాలన్నీ (1)

more options

Hi,

Maybe you'd like to take a look at this  :

https://www.bbc.co.uk/iplayer/help/how-to-guides/getting-started/iplayer_unavailable

Also see screenshot.

If that doesn't answer your question, maybe you could contact them  ?