This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

How can I prevent deleted folders from re-appearing in Thunderbird when I backup from my desktop and restore to my laptop?

  • 1 ప్రత్యుత్తరం
  • 1 ఈ సమస్య కలిగినది
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది user01229325

more options

I use Thunderbird on my desktop (DT) at home and when I travel I use mozbackup to backup Thunderbird and restore it to my laptop (LT). This works fine except that folders that I delete or move get "restored" when I restore the backup.

This happens even if I rename my Thunderbird folder (e.g. C:\Users\TnD\AppData\Roaming\Thunderbird\Profiles\t4h18qqw.default\Mail\Local Folders) on my DT, and do the restore so it seems that the old email folder still exists somehow even though it does not show as an email folder.

For example I had an old email account and its folder name was "Scat". I delete that from my DT email. I then do a mozbackup, and restore that on my LT. "Scat" now shows up. This also happens for sub folders. For example mail from Stefan I put in a folder called Stefan. I moved this folder to a subfolder (say Old), then do my backup/restore and Stefan now shows up in two places.

Is this a bug in Thunderbird or do I need to re-synchronize before I do my backup or are there other steps I can take?

I use Thunderbird on my desktop (DT) at home and when I travel I use mozbackup to backup Thunderbird and restore it to my laptop (LT). This works fine except that folders that I delete or move get "restored" when I restore the backup. This happens even if I rename my Thunderbird folder (e.g. C:\Users\TnD\AppData\Roaming\Thunderbird\Profiles\t4h18qqw.default\Mail\Local Folders) on my DT, and do the restore so it seems that the old email folder still exists somehow even though it does not show as an email folder. For example I had an old email account and its folder name was "Scat". I delete that from my DT email. I then do a mozbackup, and restore that on my LT. "Scat" now shows up. This also happens for sub folders. For example mail from Stefan I put in a folder called Stefan. I moved this folder to a subfolder (say Old), then do my backup/restore and Stefan now shows up in two places. Is this a bug in Thunderbird or do I need to re-synchronize before I do my backup or are there other steps I can take?

ప్రత్యుత్తరాలన్నీ (1)

more options

You might want to rethink using Mozbackup. Go to his site and read the caution in the orange banner. http://mozbackup.jasnapaka.com

Here are the instructions for backing up and restoring your profile. https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data