This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

What to do when Firefox will not bookmark pages on my new iMac, will not sync with bookmarks on my MacBook air, will not import bookmarks from my MacBook Air?

  • 2 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 2 వీక్షణలు
  • చివరి సమాధానమిచ్చినది LesWilliams

more options

I've installed a new 27" iMac (2017) running the High Sierra OS. The installation used Time Machine to transfer two user accounts and the applications from my previous system, which ran Firefox without a problem. This new implementation of Firefox on the 27" iMac was highly dysfunctional and would not allow me to bookmark new pages and would not sync with bookmarks from my Macbook Air. Consequently, I deleted Firefox from my new system and downloaded and installed a new version of Firefox. With the new version of Firefox I still have problems bookmarking pages, I can't sync with my MacBook Air, and I can't import the bookmarks from my Macbook Air. When I attempt to import bookmarks I get the following notice - "Unable to process the backup file."

I've installed a new 27" iMac (2017) running the High Sierra OS. The installation used Time Machine to transfer two user accounts and the applications from my previous system, which ran Firefox without a problem. This new implementation of Firefox on the 27" iMac was highly dysfunctional and would not allow me to bookmark new pages and would not sync with bookmarks from my Macbook Air. Consequently, I deleted Firefox from my new system and downloaded and installed a new version of Firefox. With the new version of Firefox I still have problems bookmarking pages, I can't sync with my MacBook Air, and I can't import the bookmarks from my Macbook Air. When I attempt to import bookmarks I get the following notice - "Unable to process the backup file."

ప్రత్యుత్తరాలన్నీ (2)

more options

Hi, sorry not a mac person but can try downloading a full version installer here to see if makes a difference : https://www.mozilla.org/firefox/all/

more options

Thanks for the suggestion. I've gone down that road several times now with no luck.