This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

ఈ థ్రెడ్ ఆర్కైవ్ చేయడం జరిగినది. మీకు సహాయం అవసరం ఉంటే, దయచేసి ఒక కొత్త ప్రశ్న అడగండి.

Firefox not sycning correctly

  • 3 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 9 వీక్షణలు
  • చివరి సమాధానమిచ్చినది guigs

Bullion
Bullion
more options

Hi,

Just set up a new PC at work and Firefox is not syncing correctly. 2 extensions sync but not theme, some other settings like how I have setup my homepage (top sites, toolbar density etc.) haven't synced. Bookmarks and history have synced

Sync was still working fine across home pc, old work pc and android phone - just not on new work pc.

Here is the error log: https://paste.ee/p/bYpSN

I have tried disconnecting all devices, reinstalled firefox and just logging in on the work pc, I can access firefox account information and tried verifying place database ( https://paste.ee/p/ziOfN )

Hi, Just set up a new PC at work and Firefox is not syncing correctly. 2 extensions sync but not theme, some other settings like how I have setup my homepage (top sites, toolbar density etc.) haven't synced. Bookmarks and history have synced Sync was still working fine across home pc, old work pc and android phone - just not on new work pc. Here is the error log: https://paste.ee/p/bYpSN I have tried disconnecting all devices, reinstalled firefox and just logging in on the work pc, I can access firefox account information and tried verifying place database ( https://paste.ee/p/ziOfN )

ప్రత్యుత్తరాలన్నీ (3)

Shadow110
Shadow110
more options

HI I have forwarded this, expect something within a couple of days.

Bullion
Bullion ప్రశ్న యజమాని
more options

Any help would be appreciated.

Is it possible to copy a file from one PC to the other that will carry across the settings?

guigs
guigs
more options

I saw this: https://paste.ee/p/bYpSN#s=0&l=729 I think that this may mean that preferences are disabled on another actively syncing device. Please check that the checked settings on all devices are the same. (It is all or nothing, it is not specific to a particular device)

You can check out what files can be moved over from reference of this article - you should not have to though: Back up and restore information in Firefox profiles