This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Why do messages disappear from trash folder?

  • 2 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 6 వీక్షణలు
  • చివరి సమాధానమిచ్చినది angbob

more options

Windows 7 Home Premium 64 bit SP1 Thunderbird 52.8.0 32 bit POP3 Server is gmail

Messages disappear from Trash spontaneously

Server Settings/ "Empty trash on exit" is off Disk Space/ "Don't delete any messages" is on (for all accounts) Options/Advanced/Network & Disk Space has "Compact all folders when it will save over 80 MB" All folders Properties/Retention Policy "Don't delete any messages" is on

In the past, I have kept six months' messages in Trash, up to 2000 messages.

I occasionally discover old messages vanish from Trash. This morning, Trash's oldest message is from 5 June, except for an "important" and an unread message from 2016.

How do I stop this?

Windows 7 Home Premium 64 bit SP1 Thunderbird 52.8.0 32 bit POP3 Server is gmail Messages disappear from Trash spontaneously Server Settings/ "Empty trash on exit" is off Disk Space/ "Don't delete any messages" is on (for all accounts) Options/Advanced/Network & Disk Space has "Compact all folders when it will save over 80 MB" All folders Properties/Retention Policy "Don't delete any messages" is on In the past, I have kept six months' messages in Trash, up to 2000 messages. I occasionally discover old messages vanish from Trash. This morning, Trash's oldest message is from 5 June, except for an "important" and an unread message from 2016. How do I stop this?

న angbob చే మార్చబడినది

ప్రత్యుత్తరాలన్నీ (2)

more options

Perhaps your AV software. Or, do you have ccleaner installed?

more options

Wayne, thanks for your response!

Antivirus not installed. CCleaner is installed, but not doing anything as far as I can tell in Task Scheduler. I just now uninstalled CCLeaner. Time will tell...