This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Firefox locks up when I open Youtube videos

  • 4 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 20 వీక్షణలు
  • చివరి సమాధానమిచ్చినది FredMcD

more options

When I open up a Youtube video, either in the same or different tab, Firefox stopped responding for about 10-15 seconds, even before I can even click on it if it's a new tab, and I can't click on anything. After that, it works fine. I think it only freezes on long videos, but I haven't fully tested which videos will freeze it and which won't

When I open up a Youtube video, either in the same or different tab, Firefox stopped responding for about 10-15 seconds, even before I can even click on it if it's a new tab, and I can't click on anything. After that, it works fine. I think it only freezes on long videos, but I haven't fully tested which videos will freeze it and which won't

ప్రత్యుత్తరాలన్నీ (4)

more options

Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 30.0 r0 Shockwave Flash 32.0 r0
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows {web link} Uninstall Flash Player | Mac {web link}


Then reinstall the latest version.

Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

Flash Player Version 32.0.0.156

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>


See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

more options

Youtube currently uses the HTML5 player.

https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues


Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

Yeah, whern I start it in safe mode the problem is still there

more options

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia