This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

outlook opens links in Video Player

  • 6 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది Tommaso Santojanni

more options

Hello,

When I click a link in my email (Outlook 365), as in the attached email example, Outlook opens a video player instead of Firefox to open the link.

I remember being asked to choose a program to open a link that was supposed to be a video and I chose the video player but I did not select always use this option.

Thank you in advance for your time and expertise.

Tommaso

Hello, When I click a link in my email (Outlook 365), as in the attached email example, Outlook opens a video player instead of Firefox to open the link. I remember being asked to choose a program to open a link that was supposed to be a video and I chose the video player but I did not select always use this option. Thank you in advance for your time and expertise. Tommaso
జోడించిన స్క్రీన్షాట్లు

ప్రత్యుత్తరాలన్నీ (6)

more options

Hi Tommaso, when you select View in Browser in the Microsoft Outlook desktop application, Microsoft extracts the message to a temp folder and converts it to MHTML format, with a name similar to email.mht. Firefox cannot natively read .mht files, unfortunately, so it is not an option to view them in Firefox unless there is a new add-on that can handle them.

To switch your handler for .mht files back to IE, you could try this:

In the Windows 10 system search box, type assoc and click the link to the control panel "Choose a default app for each type of file"

After that eventually loads, slowly, like watching water boil, scroll down to .mht and re-associate it with Internet Explorer. If it's not listed, you might need to specify it as a "feature" you want on your Windows 10. See: https://support.microsoft.com/en-us/help/4026136/windows-10-use-internet-explorer

more options

Thank you.

So, if I understand, I can open links but I cannot open the email itself, as Outlook offers (image in my previous message). Is this summary correct?

Again, thank you for your time and expertise.

more options

Yes, if there's an HTTP or HTTPS link in the message, it will go to your default browser automatically, which can be Firefox.

Only Outlook's own "View in Browser" feature uses .mht files, which Firefox cannot display.

more options

I assume that Outlook opens a video player because it assumes that the video player is the closest thing to IE (I disinstalled IE).

Again, thank you.

more options

Okay, you can re-add IE 11 since Office needs it for this feature.

more options

Never MS! I'd rather suffer than make room for more MS on my watch!

Mozilla forever!

న Tommaso Santojanni చే మార్చబడినది