This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

ఈ థ్రెడ్ ఆర్కైవ్ చేయడం జరిగినది. మీకు సహాయం అవసరం ఉంటే, దయచేసి ఒక కొత్త ప్రశ్న అడగండి.

cannot save pages, attach files to emails or print from sites only download works.

  • 3 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది mazaenrique

mazaenrique
mazaenrique
more options

Hi, have used Firefox for years, but on windows 10 now: Cannot attach files from my PC to Hotmail enails because the explore file windows does not open when clicking attach clip. Cannot save an internet page because after clicking save page from Fierrefox menu dropdown selection, nothing happens. Cannot print to pdf information from pages (as bank statements with print buttons) because of "cannot open file. Access denied" error. Same problem if what to print is just any internet page. NO problem downloading files of any type. NO problem doing any of this with Google Chrome. Have tried many solutions including refreshing Firefox. Antivirus and Firewall is standard Microsoft Windows 10 Defender

Hi, have used Firefox for years, but on windows 10 now: Cannot attach files from my PC to Hotmail enails because the explore file windows does not open when clicking attach clip. Cannot save an internet page because after clicking save page from Fierrefox menu dropdown selection, nothing happens. Cannot print to pdf information from pages (as bank statements with print buttons) because of "cannot open file. Access denied" error. Same problem if what to print is just any internet page. NO problem downloading files of any type. NO problem doing any of this with Google Chrome. Have tried many solutions including refreshing Firefox. Antivirus and Firewall is standard Microsoft Windows 10 Defender

ప్రత్యుత్తరాలన్నీ (3)

hellosct1
hellosct1
more options

Hi,

I think the correction must be done by repairing in safe mode

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

mazaenrique
mazaenrique ప్రశ్న యజమాని
more options

Thanks for suggestion. Restarted in safe mode and went through first steps in trouble shooting. Problems remain. Seems I will have to reinstall Firefox (step 4). A bit complicated for me, but will work on it and reply eventually. Many thanks.

mazaenrique
mazaenrique ప్రశ్న యజమాని
more options

Uninstalled Firefox, deleted leftover files an reinstalled. Problems remain. I am sure it is some Windows 10 thing... Hard to believe no other person has same problem.