This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Working websites randomly stop and start working, Firefox only.

  • 3 ప్రత్యుత్తరాలు
  • 2 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 13 వీక్షణలు
  • చివరి సమాధానమిచ్చినది All Seeing Eyes

more options

Hi,

For a while now, I've had two websites that will randomly not even attempt to load in Firefox. One minute the site is working, the next, when trying to go to the website, it tries for a split second to load before just stopping. The page never changes or does anything. It's as if Firefox is blocking itself from opening the site.

If I open a private window and visit this site, it works perfectly fine. Close the private window, and try the site in my normal window, it works perfectly fine. It's like the private window "allowed" the site. I feel like this is cookie/cache related, but I already deleted them.

Hi, For a while now, I've had two websites that will randomly not even attempt to load in Firefox. One minute the site is working, the next, when trying to go to the website, it tries for a split second to load before just stopping. The page never changes or does anything. It's as if Firefox is blocking itself from opening the site. If I open a private window and visit this site, it works perfectly fine. Close the private window, and try the site in my normal window, it works perfectly fine. It's like the private window "allowed" the site. I feel like this is cookie/cache related, but I already deleted them.

ప్రత్యుత్తరాలన్నీ (3)

more options

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

FredMcD said

Many site issues can be caused by corrupt cookies or cache. Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website. If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help? While you are in safe mode; Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches. How to disable Hardware Acceleration {web link}

Nope, didn't help.

It's so weird, because if the site isn't loading, I can open a new, private window and go to the site - it loads fine! I then go to the site in my normal window and it loads. I don't get it. Somehow the private window makes the site work again.

more options

Bump, still need help.