This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Cannot make tbird read the mbox files I've just converted from Outlook

  • 2 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది misc5

more options

Just paid for a converter and successfully converted a few thousand outlook messages and folders into a bunch of mbox files.

Can't figure out how to get Thunderbird to read them. Created a new profile (Historical) and pointed it at the folder where I've installed the converted files but can't see any way, within the profile, to get tbird to take any notice of them!

Just paid for a converter and successfully converted a few thousand outlook messages and folders into a bunch of mbox files. Can't figure out how to get Thunderbird to read them. Created a new profile (Historical) and pointed it at the folder where I've installed the converted files but can't see any way, within the profile, to get tbird to take any notice of them!

ఎంపిక చేసిన పరిష్కారం

Thankyou sfhowes

Should have check in earlier. The problem actually sorted itself. We opened Tbird the following day and the folders are all in place! As it ain't broke, I won't try to fix it!

ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 0

ప్రత్యుత్తరాలన్నీ (2)

more options

Select Help/Troubleshooting Information, click Open Folder to open the profile in File Explorer, close TB. Copy the mbox files into the Mail/Local Folders subfolder. When you restart TB, you should see the folders under Local Folders in the (left) Folder Pane.

more options

ఎంపిక చేసిన పరిష్కారం

Thankyou sfhowes

Should have check in earlier. The problem actually sorted itself. We opened Tbird the following day and the folders are all in place! As it ain't broke, I won't try to fix it!