This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Your browser is being managed by your organization

  • 12 ప్రత్యుత్తరాలు
  • 5 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 3 వీక్షణలు
  • చివరి సమాధానమిచ్చినది Dan M

more options

Hi,

I downloaded JDownloader yesterday. It forcefully installed some adware which became the default search engine, can't recall its name and Avast Antivirus. There was no option to uncheck them while installing. Since I didn't like JD at all so I uninstalled them all using Revo Uninstaller. Now while I searched something in the url bar few times that adware's page searched my keywords. I opened my settings and I got this message Your browser is being managed by your organization. PFA. This is my personal laptop connected to my personal wifi. Can I delete everything related to this junk without reinstalling FF? http://www.upl.co/uploads/14291556FF1580471775.jpg http://www.upl.co/uploads/161919FF-11580471781.jpg

Thanks

Hi, I downloaded JDownloader yesterday. It forcefully installed some adware which became the default search engine, can't recall its name and Avast Antivirus. There was no option to uncheck them while installing. Since I didn't like JD at all so I uninstalled them all using Revo Uninstaller. Now while I searched something in the url bar few times that adware's page searched my keywords. I opened my settings and I got this message Your browser is being managed by your organization. PFA. This is my personal laptop connected to my personal wifi. Can I delete everything related to this junk without reinstalling FF? http://www.upl.co/uploads/14291556FF1580471775.jpg http://www.upl.co/uploads/161919FF-11580471781.jpg Thanks

ప్రత్యుత్తరాలన్నీ (12)

more options

It’s very sad, but many software downloaders/ installers will trick you into installing not only their program, but other programs as well.

You have heard of the fine print in shady contracts, right? Well, some installers you need to look at the itsy bitsy teeny weeny fine print.

You are thinking you are giving the installer permission to install the program you want by using the recommended option. But if you use the Manual Option Instead, you discover all kinds of stuff that you do not even know what it is or what it does.

From now on, everyone needs to Use The Manual Option to put a stop to this.

Note that these programs can also change browser/computer settings.

more options

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; (<Control> [Mac=<Command>] <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Remove “ ******* “ Anything.

Also remove SafeSearch, SearchAssist Incognito, FileConverter Addon, SearchLock, DiscreteSearch, WebSearch, Findwide Search Engine, securedsearch

Now do the same in the computer’s Programs Folder.

Windows: Start > Control Panel > Uninstall Programs. Mac: Open the Applications folder. Linux: Check your user manual.

more options

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

more options

FredMcD said

It’s very sad, but many software downloaders/ installers will trick you into installing not only their program, but other programs as well. You have heard of the fine print in shady contracts, right? Well, some installers you need to look at the itsy bitsy teeny weeny fine print. You are thinking you are giving the installer permission to install the program you want by using the recommended option. But if you use the Manual Option Instead, you discover all kinds of stuff that you do not even know what it is or what it does. From now on, everyone needs to Use The Manual Option to put a stop to this. Note that these programs can also change browser/computer settings.

Thanks for replying. There was no manual option to install the same. JDownloader is a complete junk that needs to be avoided at any cost.

more options

FredMcD said

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; (<Control> [Mac=<Command>] <Shift> A) In the Add-ons Manager, on the left, select Extensions. Remove “ ******* “ Anything. Also remove SafeSearch, SearchAssist Incognito, FileConverter Addon, SearchLock, DiscreteSearch, WebSearch, Findwide Search Engine, securedsearch Now do the same in the computer’s Programs Folder. Windows: Start > Control Panel > Uninstall Programs. Mac: Open the Applications folder. Linux: Check your user manual.

I looked into the extensions section before, it only has the extensions that I am using since years. I have not installed these

Also remove SafeSearch, SearchAssist Incognito, FileConverter Addon, SearchLock, DiscreteSearch, WebSearch, Findwide Search Engine, securedsearch

Unistall Programs/Revo Uninstaller shows nothing. What should I do?

more options

Scanned with anti rootkit. Clean. Then with adwcleaner, pfa http://www.upl.co/uploads/Adwcleaner1580479733.png quarantined and deleted but it has also quarantined pfa http://www.upl.co/uploads/Adwcleaner-11580479733.png these are not getting restored. How to restore them? Any need to scan with the other softwares mentioned on this page https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

more options

This message is still there unfortunately Your browser is being managed by your organization

How to restore HP coolsense from adwcleaner? It is an important process.

more options

A post was flagged as Solved Problem. If the problem is not solved, please remove that flag. If you don’t, others that can help may not read this post.

Go to that message, and use the Undo link to its right.

more options

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

more options

Some security software use policies to inject their root certificate in Firefox to be able to monitor secure connections.

In Firefox 63+ you can check the about:policies#active page to see whether policies are active.

You can inspect the Mozilla and Firefox keys with the Windows Registry Editor in HKEY_LOCAL_MACHINE and possibly in HKEY_CURRENT_USER with the Windows Registry Editor to see whether GPO policy rules are active.

  • HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox\

Note that the mere presence of the "MozillaFirefox" key is sufficient to make Firefox display this notification, so if you have the Firefox key then remove it and only leave the Mozilla key or remove this key as well if it is empty.

  • HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox\ =>
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\
more options

Why would you bother? I just deleted Firefox minutes ago myself over the very same thing only I did not install something that required me installing extra programs. I'm not sure how it began to be managed but that is something Firefox should only allow under my direct okay. The Fact they allowed something to take it over and set rules leaves me wondering what would be next. It's just better to hit the door at that point.

more options

To FredMcD and also cor-el: I know that you are trying to reply and comment on the issue but you are talking over my head (above my knowledge). I personally have only ever downloaded directly from the Mozilla website and from no where else and I also have this issue. On my different computers, on my "about:preferences#privacy" page in Firefox(v.77), I see this at the top: a little "i" inside a circle and immediately following that is "Your browser is being managed by your organization." I don't like this. I only have personal computers and no "organization" so that leaves me wondering by whom is my browser being "managed"? I would appreciate it if you would provide the answers to these questions: 1) if I have only one certificate active on my "about:policies" page, then did the Firefox install program put it there, and should there always be at least one certificate there on that page? 2) is that one active certificate the cause of users or me getting that "Your browser is being managed by your organization." message? 3) most importantly for all of us users who are irritated by seeing that message: how can we easily get rid of it and stop our browser from being managed by someone else? I just want to not see that message. And the reason that I would no longer see it, needs to be that no organization is managing my browser, unless it is Firefox or Mozilla itself. So, I have only one active certificate and it is identified as "ImportEnterpriseRoots" and then over to the far right of that name is displayed the word "true". Is this something that should be there or needs to be there? Was it placed there by Firefox? If it is the cause of that irritating message, and if it doesn't need to be there, then would you please tell all of us how to easily delete it? Firefox displays it there but I have yet to figure out how to edit or delete it as Firefox only displays it but does not offer even a clue as to how any further actions can be taken regarding it. I just want to know how to delete or correct whatever is causing that message, please. Thank you in advance for your reply to this post.