This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

playing any video is green when playing but the thumbnail show video why?

  • 1 ప్రత్యుత్తరం
  • 1 ఈ సమస్య కలిగినది
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది cor-el

more options

the video seems to play but only in the thumbnail not on screen or full screen its just green

the video seems to play but only in the thumbnail not on screen or full screen its just green

ఎంపిక చేసిన పరిష్కారం

You may only be seeing the window where Firefox should place the video, but the overlay isn't working for some reason.

You can try to disable hardware acceleration in Firefox.

Close and restart Firefox after modifying the setting for changes to take effect.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 0

ప్రత్యుత్తరాలన్నీ (1)

more options

ఎంపిక చేసిన పరిష్కారం

You may only be seeing the window where Firefox should place the video, but the overlay isn't working for some reason.

You can try to disable hardware acceleration in Firefox.

Close and restart Firefox after modifying the setting for changes to take effect.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.