This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Mozilla crash

  • 1 ప్రత్యుత్తరం
  • 1 ఈ సమస్య కలిగినది
  • 4 వీక్షణలు
  • చివరి సమాధానమిచ్చినది FredMcD

more options

Can anyone explain why every time I use Facebook & I go to a website that's on Facebook like an animal rescue, or say Bored Panda etc the site I visit seems to take Mozilla hostage & seizes it up not allowing it to accept my commands to do as I'm asking it to do. Such as, back out of the site I'm visiting & go back about my business. It happens every time & I have to pull up task manager in order to close out of Facebook & restart my computer & I lose any info in any other programs I may have left open etc. It's quite maddening. Thank you for any help, suggestions.

Can anyone explain why every time I use Facebook & I go to a website that's on Facebook like an animal rescue, or say Bored Panda etc the site I visit seems to take Mozilla hostage & seizes it up not allowing it to accept my commands to do as I'm asking it to do. Such as, back out of the site I'm visiting & go back about my business. It happens every time & I have to pull up task manager in order to close out of Facebook & restart my computer & I lose any info in any other programs I may have left open etc. It's quite maddening. Thank you for any help, suggestions.

ప్రత్యుత్తరాలన్నీ (1)

more options

Can you provide some of the links giving you trouble? Is Firefox crashing, or freezing?


Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?