This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Thunderbird with Mac account folders disappeared [Mac]

  • 2 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది egeary

more options

Upon letting Thunderbird compact folders (which I will now turn off or ignore, I lost my email folder file structure and emails where I separate client/project emails into separate folders. There seems to be issues with Apple mail accounts and Thunderbird. Is there any way I can retrieve this now missing information?

Upon letting Thunderbird compact folders (which I will now turn off or ignore, I lost my email folder file structure and emails where I separate client/project emails into separate folders. There seems to be issues with Apple mail accounts and Thunderbird. Is there any way I can retrieve this now missing information?

న Wayne Mery చే మార్చబడినది

ప్రత్యుత్తరాలన్నీ (2)

more options

Is this a gmail account?

Do the folders return after restarting Thunderbird?

WHat version are you running?

more options

Not gmail. Mac/iCloud account. Thunderbird 78.12.0 Folders do not return upon restarting application or system.