This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

ఈ థ్రెడ్ ఆర్కైవ్ చేయడం జరిగినది. మీకు సహాయం అవసరం ఉంటే, దయచేసి ఒక కొత్త ప్రశ్న అడగండి.

opening PDF documents from 3-5 years ago

  • 2 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 3 వీక్షణలు
  • చివరి సమాధానమిచ్చినది username12345

username12345
username12345
more options

Hello

There are a number of PDF documents on my computer that unfortunately won't open in Firefox. Firefox is my default for opening PDF documents but I also tried Microsoft edge and they didn't open on that either. Some of them are from 2 1/2 years ago, some say 4-6 years ago. These files used to open on my computer without problems but alas not anymore! :( When I try to open them in Firefox I get a completely blank document with no error message. When I try instead to open them with microsoft edge I get the following error "We can't open this file. Something went wrong"

Thanks!

Hello There are a number of PDF documents on my computer that unfortunately won't open in Firefox. Firefox is my default for opening PDF documents but I also tried Microsoft edge and they didn't open on that either. Some of them are from 2 1/2 years ago, some say 4-6 years ago. These files used to open on my computer without problems but alas not anymore! :( When I try to open them in Firefox I get a completely blank document with no error message. When I try instead to open them with microsoft edge I get the following error "We can't open this file. Something went wrong" Thanks!

ప్రత్యుత్తరాలన్నీ (2)

FredMcD
FredMcD
more options

It could be the files were corrupted. Any way to download new versions of those files?

Web search: https://www.bing.com/search?q=pdf+readers

username12345
username12345 ప్రశ్న యజమాని
more options

Thanks for that Fred and it's possible that a few of the ones I was trying to open are corrupted (although I did use to be able to open them) but most are definitely not corrupted. They seem to just not open after so many years. I have noticed this with other PDF documents in the past too. I also tried opening them with Libre Office Draw. So I have tried 3 different ways to open them now since I first tried Mozilla Firefox, which is my default for opening PDFs.