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ఇంకా తెలుసుకోండి

Unwanted TB flders cannot be removed

  • 1 ప్రత్యుత్తరం
  • 1 ఈ సమస్య కలిగినది
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది Matt

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I'm running TB 78.13.0 on a macbook. For some reason system folders such calendar-data and cert8.db appear in the email account as sub-folders - see image 'Unwanted folders Screenshot 2021-08-22 at 23.06.54'. If I delete these sub-folders they are moved into the Trash (Deleted folder) but instantly reappear. Moreover the deleted items cannot be removed from the Trash - see image 'Deleted folders Screenshot 2021-08-22 at 23.09.31 '.

I'm running TB 78.13.0 on a macbook. For some reason system folders such calendar-data and cert8.db appear in the email account as sub-folders - see image 'Unwanted folders Screenshot 2021-08-22 at 23.06.54'. If I delete these sub-folders they are moved into the Trash (Deleted folder) but instantly reappear. Moreover the deleted items cannot be removed from the Trash - see image 'Deleted folders Screenshot 2021-08-22 at 23.09.31 '.
జోడించిన స్క్రీన్షాట్లు

ఎంపిక చేసిన పరిష్కారం

close Thunderbird and delete the foldertree.json file from the profile folder and restart.

ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 0

ప్రత్యుత్తరాలన్నీ (1)

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ఎంపిక చేసిన పరిష్కారం

close Thunderbird and delete the foldertree.json file from the profile folder and restart.