We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Firefox on Ubuntu LTE with WSL2 and GWSL - Crashs all the time

  • 2 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది atomino2000

more options

Hello,

what can i do when i get a message "Sorry. We just need to do one small thing to keep going." with <Restart Firefox> or "Gah. Your tab just crashed." all the time i open firefox? A restart with Add-Ons disabled does not help. I send the troubleshooting information from Help/Troubleshooting information. As one can see Firefox does not seem to produce crash reports either.

Kind regards Atomino Zweitausend

Hello, what can i do when i get a message "Sorry. We just need to do one small thing to keep going." with <Restart Firefox> or "Gah. Your tab just crashed." all the time i open firefox? A restart with Add-Ons disabled does not help. I send the troubleshooting information from Help/Troubleshooting information. As one can see Firefox does not seem to produce crash reports either. Kind regards Atomino Zweitausend
జోడించిన స్క్రీన్షాట్లు

ఎంపిక చేసిన పరిష్కారం

Hi FredMcD,

i downloaded and unzipped the recommended version and ran it from the ./firefox folder (my location was /tmp/firefox). It worked. Then I removed the currently installed firefox-esr package and reinstalled the firefox package with apt. Now it works (it's magic).

I assume something was wrong with my profile.

Thanks for the recommendation.

Kind regards Atomino

ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 0

ప్రత్యుత్తరాలన్నీ (2)

more options

Are you currently using a version from the repositories of your Linux distribution? Try the Firefox version from the official Mozilla server: https://www.mozilla.org/en-US/firefox/all/


If you have trouble with the upgrade, use this link; http://www.mozilla.org/en-US/firefox/all/

more options

ఎంపిక చేసిన పరిష్కారం

Hi FredMcD,

i downloaded and unzipped the recommended version and ran it from the ./firefox folder (my location was /tmp/firefox). It worked. Then I removed the currently installed firefox-esr package and reinstalled the firefox package with apt. Now it works (it's magic).

I assume something was wrong with my profile.

Thanks for the recommendation.

Kind regards Atomino