This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

firefox now downloads files from audible and MP4 instead of AAX. Why?

  • 3 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 2 వీక్షణలు
  • చివరి సమాధానమిచ్చినది cor-el

more options

Until the recent upgrade Firefox downloaded files from audible as AAX. Now it downloads them as MP4 & are totally useless. Why the change?

Until the recent upgrade Firefox downloaded files from audible as AAX. Now it downloads them as MP4 & are totally useless. Why the change?

ప్రత్యుత్తరాలన్నీ (3)

more options

Hello,

The download type is determined by audible, not Firefox. Firefox is at the bottom, following what it was told.

According to another question, it may be an issue that crops up in the javascript on Firefox, as they may simply be renamed to an mp4, and are actually aax, If this is true, simply rename the file with the aax file extension.

more options

Unfortunately the problem is with Firefox 94! I have been downloading books from Audible (US, UK & AU) for over twenty years, mainly with Firefox. It started acting up only after version 94 was released. When it happened the first time I contacted Audible & they suggested trying a different browser. I tried the 'Brave browser' and 'Safari'. Brave downloaded the book as an '.aa' file and Safari as an 'aax' file. Yesterday I tried 'Opera' and it also downloaded as an '.aax' file.

Yesterday I also tried on my PowerBook Mac using an older version (87) of Firefox and it started downloading it as an 'aax' file before I stopped it.

Also, when the first time it happened I did try changing the extension but iTunes would not allow me to import it.

more options