This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

ఈ థ్రెడ్ ఆర్కైవ్ చేయడం జరిగినది. మీకు సహాయం అవసరం ఉంటే, దయచేసి ఒక కొత్త ప్రశ్న అడగండి.

Unified Folders not working after profile migration

  • 2 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 2 వీక్షణలు
  • చివరి సమాధానమిచ్చినది e.fermo

e.fermo
e.fermo
more options

I've moved my Thunderbird profile to a new PC. All works fine but the unified folders. Selecting view->all or view->unified folders produces the same result: all folders are shown.

One of the solution seems to be delete the "smart mailboxes" folder in "Mail" folder and the virtualfolders.dat file. I've deleted all .msf files and also foldertree.json file to force Thunderbird to re-create all its stuff. The problem is that I have no "smart mailboxex" folder, neither in the old PC, nor in the new one. Please note that my prifile in the old PC is stored in D:\Documenti\Thunderbird folder (not in the usual AppData/local o AppData/roaming one). In the old PC all works flawless. in the new one, where the profile is storend in D:\Utenti\Enrico\Documenti\Thunderbird folder, unified folders doesn't work.

Any idea on how to solve this problem? Thank you

I've moved my Thunderbird profile to a new PC. All works fine but the unified folders. Selecting view->all or view->unified folders produces the same result: all folders are shown. One of the solution seems to be delete the "smart mailboxes" folder in "Mail" folder and the virtualfolders.dat file. I've deleted all .msf files and also foldertree.json file to force Thunderbird to re-create all its stuff. The problem is that I have no "smart mailboxex" folder, neither in the old PC, nor in the new one. Please note that my prifile in the old PC is stored in D:\Documenti\Thunderbird folder (not in the usual AppData/local o AppData/roaming one). In the old PC all works flawless. in the new one, where the profile is storend in D:\Utenti\Enrico\Documenti\Thunderbird folder, unified folders doesn't work. Any idea on how to solve this problem? Thank you

ప్రత్యుత్తరాలన్నీ (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

every profile has a smart profile folder. Try looking in the standard location, I am guessing you have set a location for the account folders, not the profile.

Thunderbird should refuse to allow a use of the documents folder for mail storage.

e.fermo
e.fermo ప్రశ్న యజమాని
more options

I found an immediate solution by putting the profile in a folder of the new PC using the same path as the old PC. Old PC: "D:\Documenti\Thunderbird" and new PC "D:\Utenti\Enrico\Documenti\Thunderbird" doesn't work.

Then I've investigated why in this way all seems to work flawless. In the old PC I found two user path: an old "C:\Users\Enrico" and a new "C:\Users\Enrioc.PC_Enrico", made I don't remember when by a Windows 10 Update (may be during the upgrade Windows 7 -> Windows 10). In the C:\Users\Enrioc.PC_Enrico path, I found all my stuffs but the current Thunderbird profile. I found it in C:\Users\Enrico\AppData\Roaming etc...". Since also in the new PC all my stuffs ar in C:\Users\Enrico, that's why, when using the same path for the Thunderbird profile also in the new PC, things work.

Thank you for your suggestion that put me on a good footing