This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Address book is broken.

  • 2 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 6 వీక్షణలు
  • చివరి సమాధానమిచ్చినది Butch

more options

Address book is broken. It was working fine. Now I have added people, edited, and all seems fine at that point. the next time I get an Email from that person it dose NOT see them. And yet if I go to the address book tool the person IS in the list.

Address book is broken. It was working fine. Now I have added people, edited, and all seems fine at that point. the next time I get an Email from that person it dose NOT see them. And yet if I go to the address book tool the person IS in the list.

ప్రత్యుత్తరాలన్నీ (2)

more options

What exactly are you expecting to happen when is "sees" them? If yous are talking about display names, it may be you have more than one entry for the email address, and the first found is what is displayed.

more options

Address book is broken. It was working fine. Now I have added people, edited, and all seems fine at THAT time. The next time I get an Email from THAT same person it dose NOT see them and asks me to ADD them to the Address book AGAIN... And yet if I go to the address book tool the person IS in the list. It is BROKE. See attached Screen Prints. These show the E-mail I have added MULTIPLE times, Also DELEATED ALL and started over with this E-mail entry. In folders , right click, dropdown, I see COMPACT. Is there anything like that, OR something ELSE to be able to clean up OR FIX or REHAB the Address book FILE or PROGRAM?

న Butch చే మార్చబడినది