This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Gmail PW not accepted by TB

  • 11 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 2 వీక్షణలు
  • చివరి సమాధానమిచ్చినది arbrus

more options

Never had this problem before. Same PW for Gmail but now TB doesn't accept it. I can get my Gmail only through a browser with that same PW.

Never had this problem before. Same PW for Gmail but now TB doesn't accept it. I can get my Gmail only through a browser with that same PW.

ఎంపిక చేసిన పరిష్కారం

IMAP, and yes the latest version of TB. I finally solved the problem (I hope) by using the persistent Google web page and saying I lost my PW. Once I changed the PW I had to go through a series of permission steps to allow TB to access the account.

ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 0

ప్రత్యుత్తరాలన్నీ (11)

more options

I had the same problem today. Make sure you are using the latest version of Thunderbird. Then do the following.

1. Select the `Account Settings` menu item from the `Tools` menu.

2. Click on your Gmail account and choose `Server Settings`.

3. Change the `Authentication method` pop-up menu to `OAuth2`.

4. Click on your `Outgoing Server`. Click the `Edit` button and change the `Authentication method` pop-up menu to `OAuth2`.

That solved the problem for me.

more options

I got as far as #3. But could not find "outgoing server".

more options

arbrus said

I got as far as #3. But could not find "outgoing server".

See this image (Click to View Image ). Outgoing Server is highlighted in blue.

న James చే మార్చబడినది

more options

Thank you. I found it and followed all your instructions but all I get is a looping page asking me to sign in to my Google account with my email address and phone #. It goes nowhere.

more options
more options

I followed all the instructions in your link, but still cannot receive gmail messages. I keep getting a Google page asking me to sign in to Google etc.

more options

arbrus said

I followed all the instructions in your link, but still cannot receive gmail messages. I keep getting a Google page asking me to sign in to Google etc.

As a previous commenter suggested, make sure you have cookies enabled and have followed all of these instructions: https://support.mozilla.org/en-US/kb/automatic-conversion-google-mail-accounts-oauth20

more options

As I told the previous commenter, I did all that and it didn't make any difference.

more options

Here are the basics:

- change your security authorization to Oauth2 (do this for the server settings and also for the Outgoing (SMTP) server - two places - remove the password entries for the account (remove the entire entries both incoming and outgoing) - check to ensure that TB is set to accept cookies - Google will then step you through the authentication process for your PC.

I have provided these steps to a number of people today and each had success.

more options

Are you using POP or IMAP? Are you running the latest release version of Thunderbird (v91)?

more options

ఎంపిక చేసిన పరిష్కారం

IMAP, and yes the latest version of TB. I finally solved the problem (I hope) by using the persistent Google web page and saying I lost my PW. Once I changed the PW I had to go through a series of permission steps to allow TB to access the account.