This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Saved Passwords/logins keep dropping out

  • 2 ప్రత్యుత్తరాలు
  • 0 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 2 వీక్షణలు
  • చివరి సమాధానమిచ్చినది Terry

more options

Team, I love FF, I really do and i want to make FF my default browser and move away from Chrome, but I keep loosing my saved login credentials and have to constantly refresh FF by threatening to remove it from Control Panel, it then asks me to try a refresh and yippee problem solved. However, I can't keep doing this daily, it's killing me. is there something i'm missing here? P

Team, I love FF, I really do and i want to make FF my default browser and move away from Chrome, but I keep loosing my saved login credentials and have to constantly refresh FF by threatening to remove it from Control Panel, it then asks me to try a refresh and yippee problem solved. However, I can't keep doing this daily, it's killing me. is there something i'm missing here? P

ప్రత్యుత్తరాలన్నీ (2)

more options

If you are experiencing issues with saved passwords or logins dropping out in Mozilla Firefox, there are several potential reasons and solutions to consider:

Clearing Cookies and Cache: Sometimes, clearing your browser's cookies and cache can resolve login issues. However, keep in mind that doing this will also sign you out of any websites you are logged into, and you'll have to log in again after clearing the data.

Check Firefox Settings: Ensure that Firefox is set to remember passwords and that it's not clearing saved passwords automatically. To check this:

Open Firefox and click on the menu button (three horizontal lines) in the upper-right corner. Select "Options" (or "Preferences" on macOS). Go to the "Privacy & Security" tab. Under the "Logins and Passwords" section, make sure that "Remember logins and passwords for websites" is checked. Extensions/Add-ons Conflict: Sometimes, browser extensions or add-ons can interfere with password management. Try disabling extensions one by one to see if any of them are causing the issue. If the problem is resolved after disabling an extension, consider removing it or finding an updated version.

more options