This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

wrongly created a POP account, then created an IMAP account

  • 1 ప్రత్యుత్తరం
  • 0 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది Medhasree Suram

more options

Hello

wrongly created a POP account, then created an IMAP account to a Microsoft Office 365 account. Now I cannot stop de Pop account from downloading all the messages from may server and the IMAP account is giving this error: " Login to server smtp.office365.com with username d784@dei.uminho.pt failed." and I cannot send messages form the IMAP account.

Can you help?

I have windows 11 Home

Hello wrongly created a POP account, then created an IMAP account to a Microsoft Office 365 account. Now I cannot stop de Pop account from downloading all the messages from may server and the IMAP account is giving this error: " Login to server smtp.office365.com with username d784@dei.uminho.pt failed." and I cannot send messages form the IMAP account. Can you help? I have windows 11 Home

ప్రత్యుత్తరాలన్నీ (1)

more options

It looks like you've encountered an issue with your email setup in Thunderbird. Since you've mistakenly set up a POP account and then an IMAP account, you're experiencing problems with message downloading and sending. To resolve this, you can start by going to "Tools" > "Account Settings" in Thunderbird. Select the POP account and disable it by unchecking the option to "Check for new messages at startup." For the IMAP account error, make sure you've entered the correct credentials and server settings. Also, double-check your internet connection. If the issue persists, you might need to adjust your Office 365 security settings to allow Thunderbird access. You can find more detailed steps in the Thunderbird support documentation or reach out to Microsoft's support for Office 365.