Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

ఈ థ్రెడ్ ఆర్కైవ్ చేయడం జరిగినది. మీకు సహాయం అవసరం ఉంటే, దయచేసి ఒక కొత్త ప్రశ్న అడగండి.

Can't open docx file attachment in Thunderbird

  • 1 ప్రత్యుత్తరం
  • 0 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 7 వీక్షణలు
  • చివరి సమాధానమిచ్చినది sfhowes

shaya4
shaya4
more options

I am unable to open up a Word docx file attachment in Thunderbird. I can open a Word doc file attachment, but not a docx file attachment. "Use Word (default)" are both the "Actions" that are set to open a Microsoft Word 97-2003 document and Microsoft Word Document under 'Settings/General/Files & Attachments'.

I am unable to open up a Word docx file attachment in Thunderbird. I can open a Word doc file attachment, but not a docx file attachment. "Use Word (default)" are both the "Actions" that are set to open a Microsoft Word 97-2003 document and Microsoft Word Document under 'Settings/General/Files & Attachments'.

ప్రత్యుత్తరాలన్నీ (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Try this: click the Action drop-down for docx files in the Files & Attachments section, Use other..., then Browse... to the Word executable, e.g. word.exe. Restart TB and see if docx attachments open. The attached picture shows the dialog with TB 102, but in TB 115 it is clipped at the bottom.

See also https://support.mozilla.org/en-US/questions/1420082