This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

When unmuting a video, video barely moves and audio plays in a loop.

  • 5 ప్రత్యుత్తరాలు
  • 0 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 28 వీక్షణలు
  • చివరి సమాధానమిచ్చినది zeroknight

more options

Whenever I try to watch a video or stream (any site) I can watch the video just fine as long as the audio is muted. However, when I unmute the idea, the video pretty much stops (can stutter a little bit) and the audio plays a roughly 5 second loop of when it was unmuted. This happens on all sites, all formats of videos.

Whenever I try to watch a video or stream (any site) I can watch the video just fine as long as the audio is muted. However, when I unmute the idea, the video pretty much stops (can stutter a little bit) and the audio plays a roughly 5 second loop of when it was unmuted. This happens on all sites, all formats of videos.

ప్రత్యుత్తరాలన్నీ (5)

more options

Does it still happen in Troubleshoot Mode?

more options

It's not exactly same but very similar. In troubleshoot mode the audio does not loop but the video does stop.

more options

Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile.

more options

It does still happen in a new profile

more options

Try updating your audio drivers from the manufacturer's site.