Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

MSN sometimes starts Firefox and takes over the home page

  • 3 ప్రత్యుత్తరాలు
  • 2 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది zeroknight

more options

This is a recent problem. Before I have opened Firefox, it sometimes opens with MSN as the home page. URL www.msn.com/en-xi?ocid=wispr&pc=u477 Homepage is set to www.startpage.com Computer HPZ2, windows 10. Security Norton; Malware bytes.

I am worried that my PC may have been hacked. Security scans don't show anything.

I don't ever want MSN: is it possible to fix the problem by blocking MSN; if so, how?

Thanks, Dmitri

This is a recent problem. Before I have opened Firefox, it sometimes opens with MSN as the home page. URL www.msn.com/en-xi?ocid=wispr&pc=u477 Homepage is set to www.startpage.com Computer HPZ2, windows 10. Security Norton; Malware bytes. I am worried that my PC may have been hacked. Security scans don't show anything. I don't ever want MSN: is it possible to fix the problem by blocking MSN; if so, how? Thanks, Dmitri

ప్రత్యుత్తరాలన్నీ (3)

more options

Does it still happen with all your extensions disabled?

more options

Thanks Zeroknight,

I have the usual problem of diagnosing from occasional faults. If I turned them all off and nothing happened for the next month, it could be that nothing would have happened anyway. As the extensions are Norton, Malwarebytes and HP Wolf security, these aren't very likely sources of trouble!

As I will never use msn.com, is there some way to block it completely?

Dmitri

more options

Does it still happen if the default browser in Windows is set to something other than Firefox?