This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

YouTube videos freezing, still playing audio if multiple tabs open with multimedia available

  • 4 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది stevenmfarmer

more options

I like to split windows so I can have running YouTube videos on the left half of the screen and browsing the web on the right. If I open another site on the right side of the screen that has multimedia (ESPN, CNN, IMDB), the video freezes on the YouTube window but audio continues to play without issue.

I have done the following troubleshooting steps:

  • Hardware acceleration turned off/on
  • cleared cookies/cache
  • A few About:config fixes

Videos don't have a problem running if I open YouTube with Chrome and continue to use Firefox for surfing.

i9-12900hk 64GB RAM 2TB m.2 SSD (lots of free space)

I like to split windows so I can have running YouTube videos on the left half of the screen and browsing the web on the right. If I open another site on the right side of the screen that has multimedia (ESPN, CNN, IMDB), the video freezes on the YouTube window but audio continues to play without issue. I have done the following troubleshooting steps: * Hardware acceleration turned off/on * cleared cookies/cache * A few About:config fixes Videos don't have a problem running if I open YouTube with Chrome and continue to use Firefox for surfing. i9-12900hk 64GB RAM 2TB m.2 SSD (lots of free space)

ప్రత్యుత్తరాలన్నీ (4)

more options

Try changing widget.windows.window_occlusion_tracking.enabled to false in about:config then restart the browser.

more options

zeroknight said

Try changing widget.windows.window_occlusion_tracking.enabled to false in about:config then restart the browser.

That was one of the about:config changes I had already tried.

more options

Does it still happen in Troubleshoot Mode?

more options

zeroknight said

Does it still happen in Troubleshoot Mode?

Surprisingly no. I will turn off my addons one at a time to see if I can figure it out.