This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

slow response from websites. With 1Gbps from comcast I can watch the screen paint a picture. Using Edge, pictures pop right up.

  • 3 ప్రత్యుత్తరాలు
  • 0 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 31 వీక్షణలు
  • చివరి సమాధానమిచ్చినది mrjedi2u1

more options

I have a 1 Gbps line from Comcast. I have a new HP desktop PC, 32 GB Ram. Speed tests from several test sites confirm good line speed. When I sign in to my email provider using Firefox, the circle on the screen goes round and round for up to 20 seconds. Not so with MS Edge. When I select an image to view using Firefox, I can watch the screen being painted. Not so with MS Edge. I have had slow responses from several other websites. Comcast has come out to my house twice to verify line speed. No problems found. Firefox appears to be the bottleneck at this point. Please help.

Thanks..........Bob

I have a 1 Gbps line from Comcast. I have a new HP desktop PC, 32 GB Ram. Speed tests from several test sites confirm good line speed. When I sign in to my email provider using Firefox, the circle on the screen goes round and round for up to 20 seconds. Not so with MS Edge. When I select an image to view using Firefox, I can watch the screen being painted. Not so with MS Edge. I have had slow responses from several other websites. Comcast has come out to my house twice to verify line speed. No problems found. Firefox appears to be the bottleneck at this point. Please help. Thanks..........Bob

ప్రత్యుత్తరాలన్నీ (3)

more options

Show the issue. Here is the add-on I use to see site load time. https://addons.mozilla.org/en-US/firefox/addon/load-time/ Did you try Firefox in Safe Mode? Who are you using for DNS? Here is a sample load time for Lexus Japan. see screenshot

more options

Try changing DNS over HTTPS (DoH) to "Off" or "Max Protection" and in Connection Settings change "Use system proxy settings" to "No proxy".

Does it still happen in Troubleshoot Mode?

more options

Nothing so far has resolved this issue. I have gone through the troubleshooting 'to do' list through reinstalling Firefox. The problem remains. BTW...The instructions for reinstalling Firefox have an error. When you do this, you WILL LOOSE all your bookmarks, addons and extensions.