This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

ఈ థ్రెడ్ ఆర్కైవ్ చేయడం జరిగినది. మీకు సహాయం అవసరం ఉంటే, దయచేసి ఒక కొత్త ప్రశ్న అడగండి.

Thunderbird asks me to log in to a adeleted account

  • 3 ప్రత్యుత్తరాలు
  • 3 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది Yellow Radio

firefox2737
firefox2737
more options

Hello,

I have been using Thunderbird for some time and it has served me well. I used it to manage my gmail accounts with encryption and so on.

Recently I have deleted one of my gmail accounts and when I launch it Thunderbird asks me to log in to that account. "Sign in to continue to Mozilla Thunderbird Email" And I am supposed to enter my email.

I have checked the account settings: the old account (let's call it old@gmail.com) is no longer there. I have also removed the outgoing SMTP server for the old account.

I do not know how to stop the app from asking me to log in to an nonexistent account.

Hello, I have been using Thunderbird for some time and it has served me well. I used it to manage my gmail accounts with encryption and so on. Recently I have deleted one of my gmail accounts and when I launch it Thunderbird asks me to log in to that account. "Sign in to continue to Mozilla Thunderbird Email" And I am supposed to enter my email. I have checked the account settings: the old account (let's call it old@gmail.com) is no longer there. I have also removed the outgoing SMTP server for the old account. I do not know how to stop the app from asking me to log in to an nonexistent account.

ప్రత్యుత్తరాలన్నీ (3)

Monty
Monty
more options

I'm having a strange problem now as well where TB is opening a pop up asking me to sign into a Google Mail account which i deleted from TB a while ago. I've check all accounts, its not there and it's not listed in the outgoing SMTP list either . I can't find any reference to it in any list. Anyone had this or know a cure ? Thanks

Latests TB :disappointed_face: on Win 11

Monty
Monty
more options

BUMP still getting this annoying error

Yellow Radio
Yellow Radio
more options

I have this problem too.

I've removed my deleted google workspace account from my list of accounts in Thunderbird, but I keep experiencing a regular popup window from Thunderbird asking me to sign into the deleted google account - which is obviously impossible.

Is there any way to edit a config file to take out the deleted account completely?

Or would a workaround be to:

1. reinstate the deleted google account 2. add the deleted account to Thunderbird 3. ensure sign-in with Thunderbird succeeds 4. delete the google account from Thunderbird 5. delete the google account from google

Or will I still have the problem?