This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Horizontal scroll

  • 1 ప్రత్యుత్తరం
  • 0 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది cor-el

more options

At one site that I visit daily where multiple pictures sometimes can be scrolled horizontally, I can't scroll down or up with the keyboard. The Page Up/Down keys change their functions and scroll the pictures horizontally instead of making the page scroll up or down. I have to use up/down arrows until I reach a point where there are no multiple lateral pictures to get the expected function from the scroll keys. Is there a setting or other way to prevent horizontal scrolling using the Page Up/Down keys?

At one site that I visit daily where multiple pictures sometimes can be scrolled horizontally, I can't scroll down or up with the keyboard. The Page Up/Down keys change their functions and scroll the pictures horizontally instead of making the page scroll up or down. I have to use up/down arrows until I reach a point where there are no multiple lateral pictures to get the expected function from the scroll keys. Is there a setting or other way to prevent horizontal scrolling using the Page Up/Down keys?

ప్రత్యుత్తరాలన్నీ (1)

more options

Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings), click the padlock icon (Clear cookies and site data) for the domain in the selected tab.

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

You can check for issues with Enhanced Tracking Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages like blocked content.