This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Primary Password

  • 2 ప్రత్యుత్తరాలు
  • 0 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది linda132

more options

I recently bought a new laptop and didn't import Firefox to the new one. Now I can't access my passwords etc on Firefox because it asks my for my primary password. I have no idea what that might be. Does anyone know if there is any way to recover the passwords please?

I recently bought a new laptop and didn't import Firefox to the new one. Now I can't access my passwords etc on Firefox because it asks my for my primary password. I have no idea what that might be. Does anyone know if there is any way to recover the passwords please?

ప్రత్యుత్తరాలన్నీ (2)

more options

What are you trying to do when Firefox asks for the Primary Password? Are you trying to import a CSV password backup?

You posted with Firefox 115.12.0 on Mac OS x 10.13. Does the new labtop use a MacOS 15 or newer OS version that can be used with 127.0.2? Are you trying to move files from the old device to the new device?

ఉపయోగపడిందా?

more options

When I bought the new Macbook Air, I didn't want to import Firefox as I decided to just have the one browser - Safari. I was going to go through the passwords on Firefox before I decommissioned my old lap top, but now Firefox is asking me for a primary password. I just want access to my passwords on this old macbook pro

ఉపయోగపడిందా?

ఒక ప్రశ్న అడగండి

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.