This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

smtp.office365.com with OAuth2 does not work

  • 7 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • చివరి సమాధానమిచ్చినది User9119

more options

I use SMTP settings

Description: smtp.office365.com Server Name: smtp.office365.com Port: 587 User Name: mypersonalaccout@hotmail.com Authentication method: OAuth2 Connection Security: STARTTLS

but TB is incapable of sending email. Either I got dialog https://software9119.technology/__other/tb/dialog.png or error https://software9119.technology/__other/tb/timed-out.png.

I tried cleaning cache and made some re+/search with no avail. There seems to exist some Authenticated SMTP but this is only available on Exchange 365 while this is my personal Outlook.com account.

Same question had Bill Swartout at 1/9/24, 2:30 PM with no answer, https://support.mozilla.org/en-US/questions/1423404#answer-1629472.

I use SMTP settings Description: smtp.office365.com Server Name: smtp.office365.com Port: 587 User Name: mypersonalaccout@hotmail.com Authentication method: OAuth2 Connection Security: STARTTLS but TB is incapable of sending email. Either I got dialog https://software9119.technology/__other/tb/dialog.png or error https://software9119.technology/__other/tb/timed-out.png. I tried cleaning cache and made some re+/search with no avail. There seems to exist some Authenticated SMTP but this is only available on Exchange 365 while this is my personal Outlook.com account. Same question had Bill Swartout at 1/9/24, 2:30 PM with no answer, https://support.mozilla.org/en-US/questions/1423404#answer-1629472.
జోడించిన స్క్రీన్షాట్లు

ప్రత్యుత్తరాలన్నీ (7)

more options

Applies for:

  • TB 128.2.3esr (64-bit) and 131.0b6 (32-bit)
  • Microsoft Win 11 Pro, 23H2, build 22631.4169, Windows Feature Experience Pack 1000.22700.1034.0

ఉపయోగపడిందా?

more options

What is your anti-virus software?

ఉపయోగపడిందా?

more options

Oh, surely. That is Panda Dome 22.02.00.

ఉపయోగపడిందా?

more options

Try to start Windows 11 in safe mode with networking enabled.

Still in Windows safe mode, start Thunderbird in safe mode. Does the problem go away?

Windows safe mode disables anti-virus software. This is a troubleshooting step, not a solution.

ఉపయోగపడిందా?

more options

Tested with AV disabled and in safe mode. Result is same. Did you really expect this would help?

ఉపయోగపడిందా?

more options

Can you confirm you did start Windows in safe mode?

Did you really expect this would help?

As stated, it is a troubleshooting step. Anti-virus software is often causing problems with Thunderbird.

ఉపయోగపడిందా?

more options

I found it unnecessary since Panda Dome can be easily switched off.

న User9119 చే మార్చబడినది

ఉపయోగపడిందా?

ఒక ప్రశ్న అడగండి

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.