We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

ఈ థ్రెడ్ ఆర్కైవ్ చేయడం జరిగినది. మీకు సహాయం అవసరం ఉంటే, దయచేసి ఒక కొత్త ప్రశ్న అడగండి.

Please help with plug in crashes

  • 1 ప్రత్యుత్తరం
  • 3 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 2 వీక్షణలు
  • చివరి సమాధానమిచ్చినది cor-el

debralc
debralc
more options

It is usually occurring within my email. If I go to a site it is less frequent. In email it freezes, releases, freezes, releases a number of times then informs me the plug has crashed. the plugin is continuously crashing and I do mean continuously! It is a constant problem! I have updated, sent crash reports, done all I can do on the end. My security is not detecting anything. This is very frustrating. PLEASE HELP! Your hours are so limited, I am never available on my computer for "live chat". PLEASE HELP!

It is usually occurring within my email. If I go to a site it is less frequent. In email it freezes, releases, freezes, releases a number of times then informs me the plug has crashed. the plugin is continuously crashing and I do mean continuously! It is a constant problem! I have updated, sent crash reports, done all I can do on the end. My security is not detecting anything. This is very frustrating. PLEASE HELP! Your hours are so limited, I am never available on my computer for "live chat". PLEASE HELP!

ప్రత్యుత్తరాలన్నీ (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to disable OOPP (Out-Of-Process-Plugins)

See http://kb.mozillazine.org/Plugin-container_and_out-of-process_plugins

Your above posted system details show outdated plugin(s) with known security and stability risks.

  • Java Plug-in 1.6.0_13 for Netscape Navigator (DLL Helper)

Update the Java plugin to the latest version.